Coordinates maintenance, repair, and logistical activities supporting Completions Maintenance client base. Oversees unit repair statuses, unit release processes, and acts as the RTA subject matter expert.
Customer Service: Receive DVIR and failure reports from operations. Notify appropriate departments as units become available. Release equipment with completed DVIR book and release form. Maintain DOT maintenance files.
Work Orders: Oversees reimbursed labor billing and document processing to support the Business Units assigned. Prepares work orders in RTA, inputs field work orders, and ensures accuracy. Assists with “Open Work Order” daily review and ordering of spare parts, etc. to complete jobs on time/target. Maintains accurate vehicle readiness statuses.
Inventory Management: Assists with inventory management as required.
Training: Helps develop, implement, and adjust RTA training documentation, processes and maintenance service methods Maintenance group. Must be able to effectively coach/train personnel in the proper opening, documentation, and closing of work orders to ensure accurate information for improved decision making.
Reporting: Generates reports on RTA trend analysis and cost evaluation for all work completed in Completions Services Maintenance. Update equipment hours and notify appropriate personnel of units due for preventative maintenance.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
One year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Fleet management software experience is preferable.
Certificates, Licenses, Registrations
Other Skills and Abilities
Strong organizational and time management skills.
Strict attention to detail.
Strong written and verbal communication skills.
Ability to work and interact with others effectively as well as the ability to work independently.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move more than 100 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.