Lewis Energy Group

  • Travel Coordinator

    Location US-TX-San Antonio
    Req No.
  • Overview

    Coordinates travel needs for company employees. Schedules hotel, flight, and car rentals and prepares itineraries. Assists with visa processing and other travel related documentation. Ensures that travel needs are met within the constraints of the company travel budget. Maintain existing commercial vendor relationships, evaluate new vendors and make recommendations for program improvement.  Supports commercial travel initiatives, including troubleshooting Concur issues, responding to customer service inquiries and researching hotel options for group events, Offer travel training assistance for new employees.


    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    • Completes travel arrangements for client with air, hotel and ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to maximize cost savings.
    • Primary responsibility for performing monthly reconciliations all travel department related expenses and Corporate Travel Business credit cards statements.
    • Collects, organizes, and incorporates data for a wide range of communications, reports and other documents related to travel.
    • Works with other departments and operating groups to help provide travel related guidance to internal clients with regard to managing their travel reconciliation and/or updating groups on current travel related changes.
    • May book or coordinate travel through Concur on behalf of employees consistent with established policies and cost guidelines.
    • Ensures that reservations for air travel, car rentals and overnight accommodations are accurate and that itineraries, tickets and instructions are available to employees on a timely basis.
    • With direction, updates standard operating procedures as necessary.
    • Maintains and utilizes the automated travel profile systems.
    • Resolves and responds to routine travel related situations and escalates appropriately when necessary.
    • Utilizes preferred vendors to reduce clients cost and maximize profit for the company.
    • Stays fully informed and stay abreast of all airline rules and regulations and other industry requirements and accurately apply this information when making travel arrangements.
    • Provides Concur Training assistance for new employees.
    • Assists in research, analytical tasks or special projects as directed.
    • Responds to incoming and outgoing correspondence in a timely manner.
    • Ensures that customers travel policies are followed and documented.
    • Troubleshoots and solve problems regarding corporate reservations or client requests promptly.
    • Assists and provides backup for aircraft scheduling and LAC administrative support.

    Supervisory Responsibilities                                                    

    This job has no supervisory responsibilities.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education and/or Experience

    Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years of relevant travel industry experience. Bachelor’s degree preferred. One to three years of related experience in administrative and/or travel planning.


    Language Skills                                                              

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


    Mathematical Skills                                                     

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


    Reasoning Ability                                                          

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


    Computer Skills                                                             

    To perform this job successfully, an individual must have strong knowledge in Microsoft Office suite and related travel software.  Proficiency in Concur, Microsoft Office products, especially Word, Excel, PowerPoint.


    Certificates, Licenses, Registrations



    Other Skills and Abilities                                                           

    Ability to work independently with little to no supervision.

    Train and provide backup for flight operations scheduling.


    Other Qualifications

    Available after hours to assist customers when necessary.


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.


    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.



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