Coordinates travel needs for company employees. Schedules hotel, flight, and car rentals and prepares itineraries. Assists with visa processing and other travel related documentation. Ensures that travel needs are met within the constraints of the company travel budget. Maintain existing commercial vendor relationships, evaluate new vendors and make recommendations for program improvement. Supports commercial travel initiatives, including troubleshooting Concur issues, responding to customer service inquiries and researching hotel options for group events, Offer travel training assistance for new employees.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or two years of relevant travel industry experience. Bachelor’s degree preferred. One to three years of related experience in administrative and/or travel planning.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual must have strong knowledge in Microsoft Office suite and related travel software. Proficiency in Concur, Microsoft Office products, especially Word, Excel, PowerPoint.
Certificates, Licenses, Registrations
Other Skills and Abilities
Ability to work independently with little to no supervision.
Train and provide backup for flight operations scheduling.
Available after hours to assist customers when necessary.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.