Serves as the key business partner with business units specifically for training and development efforts and may include talent management, employee relations, information systems, and other human resources functions.
Training and development: Consults with other managers on training and development issues. Recommends training and development strategies for broad and individualized needs. Manages the training software utilized by the company. Creates and maintains user profiles, maintains training content, tracks utilization, and assists with software contract details. Assists in development and delivery, creates and disperses communication announcement, schedules participants, handles logistics, and develops and prepares materials. Works with managers to develop a career path for team members in their respective departments. Coordinates with managers requesting an intern, identifies and screens candidates, on-boards selected interns, develops and coordinates program events. Coordinates training programs for specialized issues, e.g. - skill enhancement, ethics and compliance, and sexual harassment.
Other responsibilities may include:
Talent management: Maintains applicant tracking system and metrics associated with recruiting. Manages recruiting life cycle to include requisition generation, interviews, offers, backgrounds, on-boarding, orientation, etc. Assists with updating job requirements and job descriptions for all positions, as needed. Represents company at job fairs and other recruiting events. Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions.) Coaches leadership on performance management and participates in counseling investigations, and/or termination proceedings.
Employee relations: Participates in termination decision to ensure fairness and adherence to employment laws. Drives and promotes organizational initiatives. Conducts exit interviews and reviews data to identify termination trends and provides insight to managers on retention initiatives. Provides HR policy guidance and interpretation. Ensures team members stay informed of changes in company policy. Assists in the solutions and appropriate adjustments to complaints received from managers and team members. Assures company policies and practices comply with applicable provisions of federal and state labor laws, including the maintenance of maintenance of necessary files, etc.
Outreach efforts: Maintains good public relations status with various civic and welfare organizations, local plants, all forms of local media, state and local government representatives, charitable organizations, educational institutions, the community, and team members regarding human resources functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university, minimum of three to five years in organization development and/or training and development; or equivalent combination of education and experience.
Other Skills and Abilities
Strong interpersonal skills.
Expert relationship building skills with all levels of team members from entry level workers to senior management.
Strict attention to detail.
Strong time management and organizational skills.
Excellent written and verbal communication skills.
Strong research and training development skills.
Bilingual in English and Spanish is a plus.
Experience in the alignment of performance requirements and competencies to training resources and will be a skilled platform presenter and multi-media training coordinator.
Experience facilitating adult learning is a plus.